The Norwegian story began almost three decades ago – the company was founded in 1993 but only began operating as a low-cost carrier with Boeing 737 aircraft in 2002. Norwegian is the biggest low-cost carrier in Scandinavia.
With the rapid growth of business in Norwegian they decided to expand their business division on providing airport ground handling services (Red Handling) in OSL Gardermoen Airport.
The challenge
cVation was to provide resource planning consultancy to help Norwegian on optimizing their revenue of ground handling business with both managing, forecasting, utilizing the employee resources and skillset. In order to achieve these goals in 3 months, cVation developed a 'Time & Absence' and payroll calculation system which complied with Norwegian’s CBA to capture attendance and track the employee’s working hours simultaneously for the ground operation.
Up until before this project, the OSL Red Handling’s payroll was based on manual calculations. These were prone to error, and for the people handling the payrolls it was very time-consuming to apply the rules of the Collective Bargaining Agreement (CBA) before processing the payrolls.
OSL Red Handling’s payroll calculations are complex, they consist of a fixed wage paid, shift allowance, vacation and absences deduction, bank holiday overtime, staggered overtime, normal overtime and overtime addition from 25%, 100% and up to 170% according to the rules of the Collective Bargaining Agreement (CBA).
